Privacy Policy

Effective Date: 28/02/26
Business: NourAesthetica
Operated by: NOURAESHTETICA PTY LTD (ABN: 70 695 833 928)
Location: Sydney, New South Wales, Australia

1. Overview

NoūrAesthetica respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect

We may collect personal and sensitive health information including:

  • Name, date of birth, contact details
  • Medical history and surgical history
  • Medication and supplement use
  • Pathology results
  • Skin history and treatment records
  • Photographs for clinical documentation
  • Payment and booking information

3. Why We Collect Your Information

Your information is collected to:

  • Provide clinical nutrition consultations
  • Deliver non-surgical skin treatments
  • Assess treatment suitability and safety
  • Track treatment progress
  • Communicate with your GP or healthcare provider (with your consent)
  • Comply with legal and regulatory obligations

4. Sensitive Health Information

Health information is considered sensitive information under Australian law. We collect and use this information only with your consent and strictly for the purpose of providing professional services within scope.

5. Storage & Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. Records may be stored electronically using secure practice management systems and password-protected platforms.

6. Disclosure of Information

Your information will not be disclosed without your consent except:

  • When required by law
  • When necessary to prevent serious threat to health or safety
  • With your GP or specialist where clinically appropriate (with consent)

7. Photography

Clinical photographs may be taken for documentation and treatment tracking purposes. Photographs are stored securely and will only be used for educational or marketing purposes with your explicit written consent.

8. Website & Cookies

Our website may collect limited data such as cookies and analytics information to improve functionality and user experience. This information does not identify you personally unless you voluntarily submit your details through forms.

9. Access & Correction

You may request access to your personal information or request corrections if you believe it is inaccurate. Requests can be made via email at nouraesthetica@gmail.com.

10. Complaints

If you believe your privacy has been breached, please contact us directly. If your concern is not resolved, you may contact:

Office of the Australian Information Commissioner (OAIC)
www.oaic.gov.au

11. Updates to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be published on our website with the revised Effective Date.